What services do the best Vietnam freight forwarders offer? Here is a basic list of services:
• Tracking your shipment
• Preparation of shipping, import and export documents
• Warehousing
• Booking cargo space
• Negotiating freight charges
• Freight consolidation
• Cargo insurance
• Filing of insurance claims
All Vietnam freight forwarders have their own level of customer service and specialty. I recommend you contact at least three, and test their customer service. If you have your product description and know the port you will be shipping from, they should be able to quote you a shipping price and tell you the duty rate (import tax.) They will ask you many questions and if you don’t know how to answer, they should give you options and educate you. The first time will be confusing, but once you have all the details confirmed, the next shipment will be easier.