My advice is: have a basic understanding of AQL standards and when you meet a factory, ask if they can follow AQL standards. If they have never heard of AQL standards then you know their level of experience with garment quality control in Vietnam.
Garment Quality Control in Vietnam
Quality control starts with factory owners’ attitude. If you are able to meet the owner you will have a gut feeling about his or her character. If they are meticulous, clean, tidy and passionate about their trade then you can guess that they good QC practices in place. Regardless it is prudent to send in your own QC team or hire a third party QC provider.
You absolutely can’t trust a factory because even if the owner is an angel, Murphy’s Law reigns supreme. What can go wrong will go wrong. Either your staff or a 3rd part QC staff needs to be checking the factory before during and after production.
Watch our introduction video and keep reading below about ways to control quality when producing garments in Vietnam.
Will you hire a third party QC company?
What are AQL Standards
The Acceptable Quality Level, commonly referred to as AQL, is a method widely used to measure quality control. It was developed by ISO (International Organization for Standardization.) The official standard number is ISO 2859-1:1999. An AQL inspection checks finished garments, raw materials, operations, supplies in storage, maintenance operations, and administrative procedures. So, how does AQL work in real life? Garment quality control in Vietnam starts with mastering AQL standards.
Is it practical to do a 100% inspection of, say, all 5,000 pieces you are making? Answer is no. When using AQL, the factory only inspects a percentage of the total. When a factory uses an AQL standard, the customer, you, chooses a sample size. Let’s say you are producing 5,000 pieces for one style. You tell the factory that you will randomly choose 200 pieces and inspect them all. Your sample size is 200/5000. Then you need to choose between AQL 1.5 or AQL 2.0. If you choose a strict AQL standard of 1.5 then only 7 garments can be defective. If more than 7 garments are defective then you have the right to reject the whole shipment and get your deposit back. If you choose a less strict AQL standard of 2.5 then only 10 garments can be defective. This is basically how AQL standards work. Refer to this website for a more detailed explanation. Usually you hire a third party inspection company to perform the AQL inspection. Actually checking 200 garments and knowing what to check requires experience that you don’t have. This is where 3rd party inspectors come in to the story. Garment quality control in Vietnam typically involves third party inspection companies.